CNSA 227: Management Information Systems                     (3 Credits)

A course that introduces students to the policies and procedures required to administer an enterprise computer network, and to support an effective information technology department and users in the enterprise. Students will learn how to prepare and maintain documentation for information technology systems, software, processes, and projects. In addition, students will learn techniques for troubleshooting hardware, software, and network problems, and to develop effective resources to diagnose and resolve similar issues in the future. Students will be required to maintain daily system database, project, and security logs typical of those used in network management and application development environments. The skills learned in this course will be integrated into the other CNSA courses throughout the sophomore year.  An important component of the course will be research, readings, and discussion related to ethical practices in the field of information technology.  Prerequisite: CNSA Sophomore standing

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